Equipment Submission

 

Why add your equipment?

Submitting their equipment to Elapse offers companies numerous advantages, creating a significant edge in customer and supplier relations. Here are some key benefits:

1. Direct access to equipment information: Elapse provides companies with a centralized platform where they can easily store and access detailed information about their equipment. This ensures that both customers and the company itself have immediate access to vital equipment specifications, capabilities, and performance metrics.

2. Equipment manual links: Elapse allows companies to include equipment manual links, enabling customers to refer to comprehensive documentation for setup, operation, and maintenance. This feature ensures that customers have all the necessary instructions readily available, leading to better understanding and proper utilization of the equipment.

3. Parts linked back to the supplier: Elapse streamlines the process of sourcing parts by linking them directly back to the supplier. Companies can easily identify the right supplier for each specific part, ensuring quick and efficient procurement. This eliminates the need for customers to search for parts independently, creating a seamless experience that enhances customer satisfaction.

4. Easy and understandable format for maintenance and replacements: Elapse simplifies equipment and parts maintenance by presenting information in a user-friendly format. Companies can provide step-by-step guides and easy-to-follow procedures for maintenance and replacements. This clarity not only empowers customers to carry out routine maintenance tasks but also reduces the likelihood of errors, leading to increased equipment longevity and performance.

5. Time and cost savings for customers and the company: By leveraging Elapse to provide equipment information to customers, companies save valuable time and resources. Instead of spending hours on the phone assisting customers with part orders and troubleshooting, companies can redirect their efforts towards other core business activities. Additionally, customers benefit from the convenience of having access to accurate information, reducing the need for lengthy phone calls and ensuring that they order the right parts quickly and efficiently. In summary, submitting equipment to Elapse offers companies a multitude of advantages. By providing direct access to equipment information, including manual links, and enabling parts to be easily linked back to suppliers, Elapse strengthens customer and supplier relations. The platform’s user-friendly format for equipment and parts maintenance/replacements not only enhances customer satisfaction but also improves equipment longevity. Moreover, by empowering customers with accurate information, Elapse helps companies save time and money that would otherwise be spent on customer support for part ordering.

*By submitting your equipment information, including comprehensive specifications, maintenance records, manuals, and purchase links on ELAPSE, companies empower their customers to make informed purchasing decisions while fostering transparency and trust.

Your Equipment Submission Should Include

When you submit your equipment, it’s crucial to include all the necessary details, such as the equipment’s name, a photo or schematic, a description, brand, model, year, tech support contact, a link to the equipment manual, a purchase link, checklist items, standard warranty, and any attached components that may need maintenance or regular replacement. Additionally, please ensure you provide your website information, company details, and a tech support phone number. Similarly, when you submit components, please provide similar information. Components encompass all the parts that play a vital role in the equipment’s operation. For instance, a typical Wrap comprises Rotational Bearings, Pivotal Bearings, Air Cylinders, Shocks, a Motor (hydraulic or electric), and Contact Materials. Each of these components demands inspections, maintenance, and replacements to ensure the equipment stays in top working condition.